FAQ's

 

 

To help understand our process here are common questions and answers.

Q. I dont understand the concept? How does this work?
A. We sell trailers sight unseen to customers all over the country at wholesale prices. You will drive and pickup at the factory.
We have two different options. One is a stock unit trailer which you can call for today and pickup tomorrow. 
The other option is to build a custom trailer designed for your needs.
There is a build time that varies depending on your custom features. We will provide you with your pickup date at the time you order.

Q. How do I order a trailer?
A. The order process is simple and only takes a few minutes by phone.
All we need is a small credit card deposit on most orders.
Note: Some custom orders may require up to 20% down paid by cashiers check. (determined at time of sale)

Q. Where are you located? Where do i pickup?
A. We have offices in 3 states, but our factory pickup location is in Douglas Ga. You will pick your trailer up in Douglas,Georgia.

Q. Do you deliver trailers to my area?
A. Yes, we deliver nationwide. prices flucuate but $1.50 per mile is a close estimate.
$1.50 X mileage one way. our zip is 31535 to mapquest.

Q. Where is your store in my area?
A. We do not have stores nationwide. We Have 1 location for pickup.
We will deliver the trailer nationwide for a fee.

Q. How much will it cost to deliver my trailer?
A. Mapquest your zip code to 31535. Mulitply the mileage x 1.50 
Example: Douglas Ga. to Knoxville Tn. is 440 miles. 440 X $1.50= $660

Q. Will my trailer look exactly like the pictures?
A. Not always, Some computer screens will vary with color shades. Always check your paperwork for typos & make sure all options & deletions are listed correctly. Check the standard features tab for the exact features listed.

Q. Do you finance or handle financing?
A. No, We do not. Our payment methods are cash, cashiers check & credit cards. If you intend on financing you can get a personal loan through your local bank or credit union. We do not handle any paperwork for financing.

Q. I have called your phones several times and can not get through.
A. We understand, Often we experience high call volume. We return calls in order received. Selling at super low prices equals call overload at times.

Q. What are your hours for ordering and for pickup?
A. Monday - Friday 9-4 eastern time.

Q. What size ball do I need?
A. 2" for single axle & 2 5/16" for tandem axles.

Q. I need a hitch installed, I need a ball. Do you install?
A. No, we do not work on tow vehicles. Please come prepared.

Q. Will my vehicle be powerful enough to tow the trailer?
A. Check your vehicle manual for weight info, Then see our weights tab.

Q. Can I come a day early to pickup trailer.
A. No, Do not come early. We do not pay for hotel stays.

Q. I hired a shipping company to deliver my trailer. Can they use a flatbed semi to haul my trailer?
A. No, We do not load trailers onto flatbed trailer, We do not have a loading dock. Company you hire must have a way to load trailers facing forwards.

Q. I need to change my order, I forgot something.
A. After your trailer goes into the weld dept many changes can not be made. There is a $75 change fee if we can change your order.

Q. I cant make it to pick my trailer up on time. What do i do?
A. If more then 10 days late call & payoff in full for free storage.