Frequently asked questions.

Q. Do you finance trailers?
No we do not finance, we refer all financing to Rock Solid Funding at 800-607-1108.
     We do not work with any other lenders. 

Q. How do I get a quote on shipping cost?
A. Contact 800-674-9890 Extension #1 for 3rd party shippers.

Q. Where do I pickup my trailer?
A. The factory pickup location is at 1100 Thompson Dr. Douglas Ga. 31535.

Q. I dont understand the concept. How does this work?
A. You will drive and pickup at the factory in Georgia. You have two options. One is a stock unit trailer that you can call for today and pickup tomorrow. The other option is to design a custom trailer to fit your needs. Custom trailers have a build time that varies. We will give you a date for pickup at the time of your order.

Q. How do I order a trailer?
A. The order process is simple and only takes a few minutes by phone.

Q. Do you deliver trailers to my area?
A. No, USA Cargo Trailer does not deliver trailers. A 3rd party delivery company can deliver your trailer. 

Q. Where is your store in my area?
A. We do not have stores. The factory in Georgia is the location for pickup.

Q. How much will it cost to deliver my trailer?
A. Contact a 3rd party delivery company for delivery prices.

Q. Will my trailer look exactly like the pictures?
A. Some computer screens will vary with color shades.

Q. What are your hours?
A. Monday - Friday 9-4 eastern time.

Q. What size ball do I need?
A. 2" for single axle & 2 5/16" for tandem axles.

Q. Will my vehicle be powerful enough to tow the trailer?
A. Check your vehicle manual for weight info then see our weights tab.

Q. Can I come a day early to pickup trailer?
A. No, Do not come early. We do not pay for hotel stays.

Q. I hired a shipping company to deliver my trailer. Can they use a flatbed semi to haul my trailer?
A. No, there is not a loading dock. Trailers must face forwards for transport.

Q. Can I change my order?
A. After your trailer goes into the weld dept. changes can not be made.